Frequently Asked Questions

If you have any additional questions not found here please feel free to DM me on Instagram (@hoshizora.nails) or via email at hoshizora.nails@gmail.com

Nail Care

Always happy to talk about this with you all! But main tips:

  1. Treat your nails with care. Don't use them as tools.
  2. Use cuticle oil 2x/day
  3. If you're getting manicures, please try to maintain regularly to upkeep nail health especially if you're getting fills. Improper removal is a very common cause for weakened nails! 

Press Ons

They're easy to apply within about 10min and reusable when well taken care of. They're a great solution to rewear designs for any occasion multiple times! They're high quality and designs are able to be customized without you having to sit at a salon for hours in one sitting.

  • 1x nail set (10pc)
  • 1x application instruction card
  • 1x reusable pouch to store it in
  • 1x adhesive tab sheet
  • 1x nail glue
  • 1x cuticle pusher
  • 1x mini buffer
  • 1x mini file
  • 2x alcohol wipe

Approximately 2-8 weeks depending on complexity, quantity in your order, and order in queue. The reason for the wide range is to allow myself the proper amount of time to ensure that I can provide the best quality for you while I also attend to a fulltime day job and part time streaming.

  1. Place tape over your nail and press to crease covering both sidewalls
  2. Mark the left and right side with a pen on the widest part of your nail
  3. Remove the tape from your nail and measure against ruler or measuring tape
  4. Record and repeat in mm for every nail

Standard sizes are:

  • X-Small - 3. 6. 5. 7. 9.
  • Small - 2. 6. 5. 6. 9.
  • Medium - 1. 5. 4. 6. 8.
  • Large - 0. 4. 3. 5. 7. 
  • X-Large - 0. 3. 2. 4. 6. 

Press on sizes are:

  • 0 - 18mm
  • 1 - 16mm
  • 2 - 15mm
  • 3 - 14 mm
  • 4 - 13mm
  • 5 - 12mm
  • 6 - 11mm
  • 7 - 10mm
  • 8 - 9mm
  • 9 - 8mm

Preset nails mean that the design has already been created and all you need to do is decide on a nail style (length/shape) and provide your nail measurements. You do not need to fill out an order form for this. They may not always be available, but when they are they'll be listed in the Products tab. Some minor variations may be offered (i.e. different colors), but they'll be explicitly stated in their respective listing. 

Returns

We currently do not accept any returns or refunds. Read full policy here.

Shipping

At this time, I will be trying to ship through USPS supported countries with First-Class Package International Services.

I'll try my best to ensure the accessibility of items to you, but please feel free to reach out if you'd like a more accurate assessment/quote for shipping with where you're based.

We encourage the use of First Class Mail for the cheapest rates available for both domestic and international. If you're local to Oahu, please reach out directly if you'd like to inquire about local meet up options.

Rates will vary, but you're welcome to see the shipping options available to you upon checking out an item.

For more information please read through the full shipping policy here.